Divi space- Well designed plugin Shop Builder/Great Support My experience with Divi space has been with their DIVI Shop Builder plugin. I have to say it works great and gives much needed flexibility of designing /styling the Woocommerce environment. Best i have used for DIVI and they promise improvement and new features. Since i purchased it i have received two update in two weeks. As for support, i am quite impressed. patient and kno'ledgable staff that provides solutions and candid feedback. I have worked with Marek whom i appreciate his readiness to assist and quick responses. Looking forward to seeing this product gro'

Didn't realize I hadn't cancelled the… Didn't realize I hadn't cancelled the license until I was billed. Cancelled it same day as renewal and requested a refund. They said no despite the fact I have a license for another product with them. I'll be cancelling that license and never purchasing their products again. That's just terrible customer service.

Very slow customer service Since AspenGrove and DiviSpace were acquired by wpzone.co, they've modified the "helper" app to supposedly streamline the installation and maintenance of their various plug-ins and themes. I've been trying for days to get it to install a plug-in, any plug-in. I've repeatedly contacted customer support, because I keep getting a very specific error. It takes them days to return an email; support tickets are not stored on their website, and there's no easy way to follow up or add notes to a ticket except in email. They wanted my admin credentials to try to duplicate the error, and they have a function in the contact form that lets you add a temp user to the wp installation. My credentials simply don't work; they claim their test credentials do. I have a LIFETIME subscription, and their "helper" app does nothing to bolster my confidence that they actually know what they're doing. It worked when they were DiviSpace / AspenGrove. Installing plug-ins via the traditional method does work. One plug-in, DiviSwitch, requires an API user name and key, and nowhere in their documentation on this plug-in do they mention that. I get another error when installing that plug-in. Bottom line: customer service is very slow, and documentation is spotty.

Professional and fast support It’s not the first time I contacted Divi Space support for help, and each time I’m not disappointed. I sent an email through the contact form and within 30 minutes got a response back. The help is always fast and professional regarding if it’s a plugin problem or child theme problem. Thank you so much Divi Space!

Good plugin's but waiting weeks for… Good plugin's but waiting weeks for support. Need to provide instant chat like Divi and will actually gain more customers for it. More work needs to be put into customer support and care. Products are good and will sell. Just please provide better support for you're products. TAKE A PAGE OUT OF DIVI'S BOOK. 5 Stars IF support fix my problems.