Rebranding of… Aspen Grove Studios This company appears to be a rebranding of Aspen Grove Studios (aspengrovestudios.com). I recommend reading the reviews for Aspen Grove Studios on Trustpilot. To view archived versions of their website for a clean redirect, you can use webarchive. By doing so, you will notice that it is the same company. I do not recommend conducting any business with them due to these shady practices.

Truly amazing hosting service! Absolutely amazing service! Overall site speed is phenomenal; I noticed the difference almost immediately and Google Page Insights agreed. On top of that, the customer service has been 200% at every question. I worked with Alex on several issues (that were of my own creation); he was quick, attentive and had my problems solved as fast as I could send them. Truly amazing hosting service!

Charged for a year with no refund The company refused to refund me for an annual subscription payment, which is very unpleasant, and I feel we have been scammed. I will never buy anything from them, and I will make sure that none of our clients, customers, or partners do the same. Extremely unpleasant.

Very slow customer service Since AspenGrove and DiviSpace were acquired by wpzone.co, they've modified the "helper" app to supposedly streamline the installation and maintenance of their various plug-ins and themes. I've been trying for days to get it to install a plug-in, any plug-in. I've repeatedly contacted customer support, because I keep getting a very specific error. It takes them days to return an email; support tickets are not stored on their website, and there's no easy way to follow up or add notes to a ticket except in email. They wanted my admin credentials to try to duplicate the error, and they have a function in the contact form that lets you add a temp user to the wp installation. My credentials simply don't work; they claim their test credentials do. I have a LIFETIME subscription, and their "helper" app does nothing to bolster my confidence that they actually know what they're doing. It worked when they were DiviSpace / AspenGrove. Installing plug-ins via the traditional method does work. One plug-in, DiviSwitch, requires an API user name and key, and nowhere in their documentation on this plug-in do they mention that. I get another error when installing that plug-in. Bottom line: customer service is very slow, and documentation is spotty.

Lukasz is the man!! I've used Divi Space for many years and recently got some support from Lukasz with one of their plugins so that I could mirror the style of the shop module with the related products as it doesn't do it as standard. Lukasz went the extra mile for me and logged into my site and helped to copy the style across and left me the CSS so I could do it myself next time. Really impressed he did it and it's helped massively. Thanks :-)