
James Parker
GBVery slow customer service Since AspenGrove and DiviSpace were acquired by wpzone.co, they've modified the "helper" app to supposedly streamline the installation and maintenance of their various plug-ins and themes. I've been trying for days to get it to install a plug-in, any plug-in. I've repeatedly contacted customer support, because I keep getting a very specific error. It takes them days to return an email; support tickets are not stored on their website, and there's no easy way to follow up or add notes to a ticket except in email. They wanted my admin credentials to try to duplicate the error, and they have a function in the contact form that lets you add a temp user to the wp installation. My credentials simply don't work; they claim their test credentials do. I have a LIFETIME subscription, and their "helper" app does nothing to bolster my confidence that they actually know what they're doing. It worked when they were DiviSpace / AspenGrove. Installing plug-ins via the traditional method does work. One plug-in, DiviSwitch, requires an API user name and key, and nowhere in their documentation on this plug-in do they mention that. I get another error when installing that plug-in. Bottom line: customer service is very slow, and documentation is spotty.

SiGMAE
FRI'm very satisfied with WP Zone products I'm very satisfied with WP Zone / DIvi Space plugins used on any sites. The support is good, I had a bug with Divi Shop and an other plugin, I have send some messages, give acess with their Helper plugin and provide the tier plugin source: they find the problem and update a new version of Shop builder in few days ! Great !!

William Whitehurst
GBLukasz is the man!! I've used Divi Space for many years and recently got some support from Lukasz with one of their plugins so that I could mirror the style of the shop module with the related products as it doesn't do it as standard. Lukasz went the extra mile for me and logged into my site and helped to copy the style across and left me the CSS so I could do it myself next time. Really impressed he did it and it's helped massively. Thanks :-)

Chelsea Creative
GBHelpful Support Divi Space support is so helpful. Anytime I've had an issue they have been really quick to respond. I've even gotten responses outside of their written hours. Whether I need a snippet of css to help me solve a problem or help with anything else, they always make me feel good that I reached out.

Tom Sanderson
GBDIVI SHOP BUILDER FOR WOOCOMMERCE Reached out to WP Zone to see if they could help me with their DIVI SHOP BUILDER FOR WOOCOMMERCE plugin and within 3 hours they had written me an add on plugin which solved the problem. Brilliant support and service. Marek is a legend!