LOVE the product and great customer service I LOVE Solawave wand! I've been using this almost every night for about a year. It's so easy to use and relaxing. And I believe it's helping with the fine lines and overall texture and complexion. I'm happy with the results so far. It's also gentle on my sensitive skin. When my wand broke by gently cleaning one day, the customer service (Mark) reached out to me right away with an offer to send me a replacement. He continued to update me on the replacement order and checked in with me until I received the package. Truly amazing customer service. I would highly recommend the Solawave wand to anyone thinking about trying red light therapy or looking for a way to improve skin.

Excellent customer servixe just now NEW I bought a solowave wand from Ulta and it stopped working properly after 4 months. Ulta has a 60 Day return policy. I contacted solowave and provided my proof of purchase and they immediately took care of the issue and mailed a replacement. Hard ti find this type of customer service these days.

I bought 2 wands that I used 4ish… I bought 2 wands that I used 4ish times. They are both now not working. The “warranty” period has conveniently closed but they said for $89 I can have a new wand. Clearly not going to put more money into this company. What a scam

Impressive results after just a few days I've only been using the Solawave Wand for several days (for appx. 3 min. a day), but I can honestly say I can see a difference in my pore size, fine lines, and overall skin texture. It's crazy!! And even better, the customer service interactions I've had have been phenomenal. They truly care about their customers and made me feel valued and appreciated. Probably the best customer service experience I've ever had. Thank goodness for the Solawave Company and their "magic" Wand! :-)

Beware hidden UK shipping costs Solawave's UK site is not in fact based in the UK so, despite the abundant number of emails about their Black Friday offers, when reached checkout suddenly found circa £90 added on for 'shipping'. Love the wand and indeed the serums that go along with it. Sadly, can't now buy direct from Solawave if they're going to add on extortionate shipping which they then say covers shipping & customs to the UK. Great products, sadly no UK presence.