Highly recommend - have used for over a decade I've been using ScanCafe for over a decade - I've done probably a dozen or so projects with them so far. Every single time they have exceeded my expectations. The scans are well done, the shipping is timely, etc. Most importantly, for someone who is very fastidious about something like family memories, they are very communicative and responsive throughout the process.

Forever Grateful For These Memories I shopped around to send in our precious family photo albums to be scanned. ScanCafe had the best prices around the holidays and customer service was great. All the pictures came out great and they enhanced a few that were looking really tattered. My family loved the photos as a Christmas gift and we are forever grateful to have these memories safely saved digitally now.

Great customer service One of my return shipments was lost in transit. Michael Tetmeyer in customer service stayed on top of it and kept me updated on the claim. He has also responded quickly to questions about my other orders. When UPS was unable to find the missing package, he was able to have the USB drive with the missing files recreated, thus rescuing my family memories. I've been using ScanCafe for years and never had a problem but it's good to know, if I do, there's great support the help me.

Great customer service and results Good customer service, whether on phone or in ordering scans online. Subscription service available but easy to cancel. Scans come out great. Recommend.

I have been using this service for years! I have been using this service for many years. They handled my precious photos and slides very well and produced wonderful digital images as I requested. I recently had to ask a favor of their customer service department as I had really old scans that I wanted to download and they had archived them. They responded quickly and I was able to download the scans in a convenient zip file for use. I love this company and I recommend them highly!!!