I was helped I tried to cancel the service after a free trial because the client I was going to need it for simply decided to take his business elsewhere and I could not afford the recurring fee without his custom. Glenn R. offered a less expensive plan with fewer pages and I changed to it and he helped me with the payment due date because of cash flow restraints. He was very kind and helpful.

great customer service great customer service, thank you Chris.

QUICK EXCELLENT SERVICE!!! I received my credit card statement recently and it had what I thought was an additional $5.00 charge from MetroFAX. It turns out that what I thought was an additional charge was actually a reduced charge [from $9.95 to $5.00] due to a $4.95 credit on my usual $9.95 charge that had been issued. Rowena very quickly tracked it down and explained it to me. Excellent service; quick response; professional!!!

Great customer service Email was responded to within 1-2 hours, very short time. The rep listened to my concern and offered the suggestions to remedy the issue for me. He took the time to provide the information to me, in which I was able to make a decision within a few minutes and the issue was resolved. He even went out of his way to ask management for a credit on my behalf! Who does that anymore?? GREAT customer service. I deal with offices and people all day, every day, you don't find truly good customer service anywhere anymore. This was great.

Glaiza C. Glaiza C. I las upes because I could not fax a document that i needed however Glaiza helped me out and convenced me to not cancel the plan/account. Glaiza was very understanding and helpful throughout our chat, if I Ever need to contact yall again I hope Glaiza is the one that helps me.