QUICK EXCELLENT SERVICE!!! I received my credit card statement recently and it had what I thought was an additional $5.00 charge from MetroFAX. It turns out that what I thought was an additional charge was actually a reduced charge [from $9.95 to $5.00] due to a $4.95 credit on my usual $9.95 charge that had been issued. Rowena very quickly tracked it down and explained it to me. Excellent service; quick response; professional!!!

great customer service great customer service, thank you Chris.

OMG these have to be fake reviews OMG these have to be fake reviews. There is no way possible that legit customers are giving this company 5 stars. Or even more than 1 star. You can't cancel this scam company. I cancelled 3 times and they even updated my credit card info themselves somehow! Trust me, go read other real reviews on other site. Do not use metrofax unless you want to be billed forever.

Remarkable Mandip From the get go, Mandip has consistently provided me with superb customer satisfaction experience. Swift, crystal clear responses that resolve issues. Keeping me updated while the appropriate measures were being co-ordinated, orchestrated behind the emails. Very thoughtful, proficient. What a great asset to Metrofax! Mandip will be my go-to person if ever our business had any further issue with Metrofax. Thanks so much, Mandip, with all my heart for making sure our services in smooth flow with a steady hand and courteous manner.

Very satisfied longtime business account I've been using Metrofax for my business for years (a toll free number) Once, the combination of a foolish error mixing up credit card info and my spam folder catching their notices resulted in the mistaken closing of my account. When I realized the problem, I contacted their support and assisted by "Lyra". She understood the problem, confirmed my identity, and I was back up and running in minutes. What could have been an absolute disaster was resolved faster and more professionally than I could have hoped for. I'll be sticking with this service for as long as I have my business. They're great!