Great company & Support! We're long-time Intermedia customers and don't plan to change. Their support is unparalleled and always fix our issues timely. Great service offerings as well.

Problems solved! We recently had a question on our invoice and called about it. It was a little difficult and the person who took our call was friendly and went to a lot of work trying to find the answer. She eventually found the problem and it was rectified. We were very happy with the outcome and clarification provided. We also like the fact that the service is considerably less than our other phone service provider.

Easy cancellation We had to cancel our service due to a death in the family. I requested and got callback within a few minutes. The person that helped me had good information knew what to do and handled everything, No problems at all. We hated canceling the service because it had been excellent but due to changing family situation we didn't need it anymore

Great CS My company email was down and we cannot receive or send to outside the network. We called up and got immediate help. Even though the problem wasn't on their side, we received clear instructions of what to do and tell our hosting provider to get it fixed.

Great Technical Service by Prince of Intermedia Great Technical Service by Prince of Intermedia Tech Support! It turns out that the problem was not one of the Intermedia software we lease from them but a Microsoft OS problem that was impacting on my ability to use my computer. Prince from Tech Support solved the problem in minutes! Its impossible to get Microsoft on the phone for tech support, yet Intermedia responds within a minute or two, 24/7 365 days a year with prompt support! Who else does that?