Terrific tech support Terrific tech support. Very quick service and lots of patience with me. The problem was solved efficiently. I couldn’t ask for more.

Intermedia has the Best Tech Support!! Anyone not using Intermedia for housing your E-mail and leasing Microsoft Office 365 from is doing themselves a disservice! Intermedia has the best 24/7 tech support 365 days a year! We have been using them for our law firm for many, many years and can't be happier! Robert Tucker

Great company & Support! We're long-time Intermedia customers and don't plan to change. Their support is unparalleled and always fix our issues timely. Great service offerings as well.

Absolutely horrible Absolutely horrible! They do not rate the one star I was forced to give. I was lied to once the sales person's lips started moving. My phones did not work for nearly two months and I had to do work arounds to make and receive calls. No one knew how to fix the issues I was having even after being escalated to their Extreme Cases Team. After all the issues stemming from their system and tech incompetence they changed me over two hundred dollars in rebate fees. I was told I had to return the equipment, but after asking customer service six times for the information so I could return the equipment, I gave up. Buyer beware! Forked tonged sales, spiderweb of transfers, and empty tunnels or false hope.

One of my emails would not connect… One of my emails would not connect through Outlook. OWA worked fine. Called Intermedia tech support. First level of support determined probable cause was a corrupted profile since we had several both active and inactive. This tech transferred me to an expert tech level and that tech quickly made a new profile and after confirming all working, he deleted the old profiles. Now Outlook working just fine. Both techs were knowledgeable and accurate with assessments and fixed the problem quickly. I recommend Intermedia.