Intermedia

100 Mathilda Pl Suite 600, 94086, Sunnyvale, United States
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4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About Intermedia

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John Berard
GB

One of my emails would not connect… One of my emails would not connect through Outlook. OWA worked fine. Called Intermedia tech support. First level of support determined probable cause was a corrupted profile since we had several both active and inactive. This tech transferred me to an expert tech level and that tech quickly made a new profile and after confirming all working, he deleted the old profiles. Now Outlook working just fine. Both techs were knowledgeable and accurate with assessments and fixed the problem quickly. I recommend Intermedia.

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Deborah Dawes
GB

I had a problem adding my exchange emails to my phone I had a problem adding my exchange emails to my new iphone. I phoned Intermedia and spoke to Svetlana who was very kind and patient with me. She then referred me to Insha from the email specialist team. Insha also followed up with a call today to check that everything was working. Both staff should be commended for their exceptional customer service skills.

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Dan Prosser
GB

The Angels of Tech Support There is not any company, hands down, I've experienced that provides better customer care than Intermedia. I never feel like my lack of tech ability to solve my problems is ever looked down upon - they have the patience of saints to see anything I bring to them through. This is why I've been with them for 20 years and will never change. I'm a micro-small customer and they treat me like I'm a million-dollar customer.

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Brandie
GB

Great company & Support! We're long-time Intermedia customers and don't plan to change. Their support is unparalleled and always fix our issues timely. Great service offerings as well.

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Gifty D
GB

Intermedia has a great team of… Intermedia has a great team of professionals. From the sales team through to the onboarding process, the experience was very positive. They are very professional, courteous, and knowledgeable. And they come up with very creative solutions. Will give 10 stars if I could

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