Problems solved! We recently had a question on our invoice and called about it. It was a little difficult and the person who took our call was friendly and went to a lot of work trying to find the answer. She eventually found the problem and it was rectified. We were very happy with the outcome and clarification provided. We also like the fact that the service is considerably less than our other phone service provider.

Intermedia has the Best Tech Support!! Anyone not using Intermedia for housing your E-mail and leasing Microsoft Office 365 from is doing themselves a disservice! Intermedia has the best 24/7 tech support 365 days a year! We have been using them for our law firm for many, many years and can't be happier! Robert Tucker

Mangal D was very helpful I was assisted by Mangal D at Intermedia. He was very helpful and with his assistance we were able to activate the token for the MFA rollout for my Outlook access. He explained everything clearly as we went along and answered all my questions. The process went very smoothly and efficiently.

Absolutely horrible Absolutely horrible! They do not rate the one star I was forced to give. I was lied to once the sales person's lips started moving. My phones did not work for nearly two months and I had to do work arounds to make and receive calls. No one knew how to fix the issues I was having even after being escalated to their Extreme Cases Team. After all the issues stemming from their system and tech incompetence they changed me over two hundred dollars in rebate fees. I was told I had to return the equipment, but after asking customer service six times for the information so I could return the equipment, I gave up. Buyer beware! Forked tonged sales, spiderweb of transfers, and empty tunnels or false hope.

Great Technical Service by Prince of Intermedia Great Technical Service by Prince of Intermedia Tech Support! It turns out that the problem was not one of the Intermedia software we lease from them but a Microsoft OS problem that was impacting on my ability to use my computer. Prince from Tech Support solved the problem in minutes! Its impossible to get Microsoft on the phone for tech support, yet Intermedia responds within a minute or two, 24/7 365 days a year with prompt support! Who else does that?