Top Notch Company We have used Intermedia as our Exchange host and for file sharing for last several years and their systems have been extremely consistent. no down time, log in issues, etc. when we have needed customer support, it has been easy to reach by phone and issues resolved while on the call.

I had a problem adding my exchange emails to my phone I had a problem adding my exchange emails to my new iphone. I phoned Intermedia and spoke to Svetlana who was very kind and patient with me. She then referred me to Insha from the email specialist team. Insha also followed up with a call today to check that everything was working. Both staff should be commended for their exceptional customer service skills.

Intermedia has the Best Tech Support!! Anyone not using Intermedia for housing your E-mail and leasing Microsoft Office 365 from is doing themselves a disservice! Intermedia has the best 24/7 tech support 365 days a year! We have been using them for our law firm for many, many years and can't be happier! Robert Tucker

Excellent Tech support at Intermedia I had a problem preventing me from sending email on an account recently hosted by Intermedia from the IOS phone. After a frustrating hour trying to reenter the credentials, I tried to log in to Hostpilot Admin only to find that because we changed passwords on the corp. email address I got locked out. Then I called Joel again because he did such a excellent job previously. He patiently walked me through credential settings on IOS and made changes until we got things working. It was a corrupt profile. I would have never found the issue on my own and he saved me hours of frustration. Again. This is tech support at its finest. In addition, he explained the Office 365 licensing through Intermedia which encouraged me to talk to sales about using Intermedia licensing.

Absolutely horrible Absolutely horrible! They do not rate the one star I was forced to give. I was lied to once the sales person's lips started moving. My phones did not work for nearly two months and I had to do work arounds to make and receive calls. No one knew how to fix the issues I was having even after being escalated to their Extreme Cases Team. After all the issues stemming from their system and tech incompetence they changed me over two hundred dollars in rebate fees. I was told I had to return the equipment, but after asking customer service six times for the information so I could return the equipment, I gave up. Buyer beware! Forked tonged sales, spiderweb of transfers, and empty tunnels or false hope.