Intermedia has the Best Tech Support!! Anyone not using Intermedia for housing your E-mail and leasing Microsoft Office 365 from is doing themselves a disservice! Intermedia has the best 24/7 tech support 365 days a year! We have been using them for our law firm for many, many years and can't be happier! Robert Tucker

Problems solved! We recently had a question on our invoice and called about it. It was a little difficult and the person who took our call was friendly and went to a lot of work trying to find the answer. She eventually found the problem and it was rectified. We were very happy with the outcome and clarification provided. We also like the fact that the service is considerably less than our other phone service provider.

Excellent Tech support at Intermedia I had a problem preventing me from sending email on an account recently hosted by Intermedia from the IOS phone. After a frustrating hour trying to reenter the credentials, I tried to log in to Hostpilot Admin only to find that because we changed passwords on the corp. email address I got locked out. Then I called Joel again because he did such a excellent job previously. He patiently walked me through credential settings on IOS and made changes until we got things working. It was a corrupt profile. I would have never found the issue on my own and he saved me hours of frustration. Again. This is tech support at its finest. In addition, he explained the Office 365 licensing through Intermedia which encouraged me to talk to sales about using Intermedia licensing.

I had a problem adding my exchange emails to my phone I had a problem adding my exchange emails to my new iphone. I phoned Intermedia and spoke to Svetlana who was very kind and patient with me. She then referred me to Insha from the email specialist team. Insha also followed up with a call today to check that everything was working. Both staff should be commended for their exceptional customer service skills.

Easy cancellation We had to cancel our service due to a death in the family. I requested and got callback within a few minutes. The person that helped me had good information knew what to do and handled everything, No problems at all. We hated canceling the service because it had been excellent but due to changing family situation we didn't need it anymore