Super Easy, Super Fast and Super Fun to work with. In the last four years, I've used two other providers. Both are more expensive and not as robust and workable it turns out. Customer service was also adequate but, compared to Intermedia, robotic and near worthless. Seriously impressed with the service and how I'm taken care of.

Intermedia has the Best Tech Support!! Anyone not using Intermedia for housing your E-mail and leasing Microsoft Office 365 from is doing themselves a disservice! Intermedia has the best 24/7 tech support 365 days a year! We have been using them for our law firm for many, many years and can't be happier! Robert Tucker

The Angels of Tech Support There is not any company, hands down, I've experienced that provides better customer care than Intermedia. I never feel like my lack of tech ability to solve my problems is ever looked down upon - they have the patience of saints to see anything I bring to them through. This is why I've been with them for 20 years and will never change. I'm a micro-small customer and they treat me like I'm a million-dollar customer.

Absolutely horrible Absolutely horrible! They do not rate the one star I was forced to give. I was lied to once the sales person's lips started moving. My phones did not work for nearly two months and I had to do work arounds to make and receive calls. No one knew how to fix the issues I was having even after being escalated to their Extreme Cases Team. After all the issues stemming from their system and tech incompetence they changed me over two hundred dollars in rebate fees. I was told I had to return the equipment, but after asking customer service six times for the information so I could return the equipment, I gave up. Buyer beware! Forked tonged sales, spiderweb of transfers, and empty tunnels or false hope.

Switched from Nextiva Since switching from Nextiva to Intermedia, I have a lower bill, better technical support, more control over our office's devices, and a much easier-to-use dashboard. Plus the live call onboarding to help me set up the PBX was much appreciated. I'm glad I found this company.