Account Cancellation As our business needs have changed, I canceled our account today. Fourteen years with your service have been highly commendable. I really appreciated Stefan’s help today. He answered all my questions in a courteous manner and helped me cancel our account. Many thanks for a great service!

True and dependable The customer service was wonderful. I enjoyed using Efax. Efax is fast and accurate. I will recommend Efax to anyone that needs a reliable faxing service on their mobile phone. This is the best app for faxing. I spoke to Marijana S. when I called in and she was very pleasant. Keep up the good work!

Had to send an urgent fax Had to send an urgent fax. Fax wouldn't go through. Checked my billing. It was up to date. Tried calling. There are no human beings to speak with anymore. 10 tries, no luck! Unbelievable! DO NOT USE THIS SERVICE!

I had a problem with my login I had a problem with my login, so I utilized their CHAT support. After the initial "AI" chatbot questions, it quickly offered a live agent. Nicoleta L was ready to help in mere SECONDS. Issue resolved, thank you Nicoleta!

I had a slight issue when first… I had a slight issue when first subscribing to the service due to an error on my end. While I was mildly frustrated by not being able to make the change online, I called in and worked with Eveldina who was polite, efficient and solved my problem immediately. She also stayed on the line until she could confirm my problem had been solved which I very much appreciated.