Kelly Kelly, was great. Absolutely great! She made me feel like she was genuine. She had every factual prompt answer.She exuded nothing less than life, vigor, and skill.She knew the in's and out's to every intricate detail of both E- fax and MY- Fax. I actually hesitated with the proceeding of my cancellation.Speaking with her was more than just a customer complaint, it was experience of gaining insight and open mindedness towards the benefits of Faxing on the go.

Great Service Iraia was very helpful. I just needed to update my credit card information. I had tried to do it on the phone with the automated attendant, but the line was scratchy and sometimes it didn't hear my selections - so finally I was connected to a human being who was a wonderful help. Three cheers for Iraia!

Exceptional customer service I recently encountered an issue while setting up my MyFax service account related to my email address. In my quest to resolve it, I reached out to your customer service, where I had the pleasure of speaking with Lorinda Barrett. I must express my gratitude for her exceptional assistance. Lorinda was not only incredibly pleasant but also proficient in swiftly resolving all my concerns. What impressed me even more was her generosity in extending my trial period by an additional week. Kudos to Lorinda for her outstanding work and dedication to customer satisfaction!

Glenn is great! Glenn is great! We had our fax number go down, but Glenn was able to get it fixed right away. Thank you, Glenn!

Kelly was extremely helpful! Kelly was extremely helpful and amazingly knowledgeable. She very quickly understood my frustration with unsent faxes, and after asking a few questions, knew exactly how to handle my problem. A quick test fax confirmed that my problem was fully resolved. If needed, Confirmation Number 60093042.