Very very very glitchy Very very very glitchy. I had a paid ecommerce store there for over a year, but the constant hang up include a permanent feedback tab placed along the scroll bar and their chat box expands with no means to retract it so you cannot access your site. They could not fix the problem on their end which made the service inaccessible and useless. If they care to fix issues like these, I would consider going back.

Hands down best template site !!! Being a freelance artist I've used a number of different websites with nice templates BUT none of them compare to the customer service like Ucraft. I've gotten so much help and with all the custom options you have at your fingertips makes you feel like pro web developer. Their simple integrated design to build almost everything and to be able to put in your own HTML codes really has endless options. Don't sleep on it .. check Ucraft.com out.

UCraft held my hand. Not only did Bedros literally walk me through my technical challenges with my site as if handling a child just learning to use a computer, but he also ensured to follow up the following day to verify that the problems I was having were fully resolved. Simple, easy and thorough. Great, great service.

they claim to send you an email before… they claim to send you an email before they delete your website, except they never did. the hardwork i've put into my portfolio website (that i had because i am an art STUDENT who does not yet garner a lot of traffic) gone all down the drain. this policy did not exist when i first signed up for their website, nor did they ever notify me a change to these policies. it is unfair that my website is now gone as i never got the chance to do ANYTHING about it. from the bottom of my heart ucraft is the absolute worst

Customer service on POINT Customer service on POINT. Loved the quick responses and the attachment feature so I can clearly show what's going on on my end and the representative can send me step-by-step guides on their end too. Great interface that is perfect for beginners.