Their customer service cmmunication is awful Their customer service cmmunication is awful. My first time importing from overseas and it's very difficult getting answers for things I don't understand. Trying to search their site is very difficult as well and constantly give not found messages. Even logging in is difficult. If you go to clear it .com, there's no place to sign in just sign up, and they don't have an app. I ended up finding a independent customs broker because it was so aggravating through this platform. At least I get my questions answered right away and and explained.

Clearit saved our shipment. I went online at the last minute when i… I went online at the last minute when i was informed of the problem and clicked on the clearit website. We were already Late submitting the ISF. As first time importers we did not know what was needed and we did not do this on time. I uploaded all the information i had and received very prompt notifications that more information was needed and what i needed to do and so i did it and Clearit submitted the ISF and helped us get our shipment transferred from the ship that came from Morrocco and landed in New Jersey to the ship that is headed here to Long Beach. I am very pleased with Clearit

They made things very easy and… They made things very easy and understandable for a company that has never done anything like this before. I am not sure why everyone doesn't use them. They should get 10 Stars.

Clearit is a game changer when it comes… Clearit is a game changer when it comes to the complicated and opaque world of international shipping and clearance. My only minor gripe is, even though the system is pretty streamlined, a few well thought out Loom videos showing new-comers the process and steps would be invaluable.

ClearitUSA Held Up My Business Operations I started with ClearitUSA about a month ago thinking it would help me simplify a complicated process. It did not, customer service was not helpful at all. I ended up having to find another solution. Bottom line is Clearit stalled my business operations and that just isn't acceptable.