More guidance in getting the documents… More guidance in getting the documents entered would have been helpful. Chat and email are the only communication options and the replies were not always within the time limits stated. Once everything was entered, it was smooth sailing.

Exceptional Service at Simplifying a Complex Process I recently ordered an antique Chinese chest from Singapore and had to import it to my home in Oakland, CA. I had no idea where to start or how to go about filing the paperwork for customs clearance. After receiving a message from the seller in Singapore that I would need a broker, a quick online search led me to Clearit USA. They have been amazing every step of the way, providing me guidance on the next steps and answering all of my questions. Most importantly, the response was extremely rapid and clear with fantastic messaging capability. And all at an extremely reasonable price. I would recommend their services to anyone as they make an impossibly difficult process move quickly and seamlessly.

I am a first time user. I am a first time user. I was a bit concerned not being able to speak directly with a person by phone, however once I navigated thru the required documents the entry went very smoothly. I could not locate a blank commercial invoice form to fill out for this shipment on the web site. Something you might want to consider. My shipment was a bit unusual as the items being imported into the USA were going to be serviced and returned to me in Canada.

Clearit USA was able to clear my cargo… Clearit USA was able to clear my cargo with customs in less than 2 hours. I had never dealt with shipping equipment from China before and was uncertain what to do. Clearit USA made the process simple and expeditious.

I was very appreciative with how quick… I was very appreciative with how quick and responsive everyone was with my customs entry. This was my first time clearing an inbound Ocean shipment and Clearit USA was amazing. I will use them again.