Steven
INHorrific Post Rental Experience I rented a car from Dubai airport and had to use a debit card for the security deposit due to an issue with my credit cards. According to the contract, funds were to be refunded in 45 days; it has now been 70 days! No one answers the phone, 1 of 6 e-mails is responded to with 'we will send this to finance for review'. Customer service is non-existent, plenty of better options to choose from. And, when the initial inspection takes place and the guy says don't worry about that little scratch we don't count that, worry about it. Luckily I took pictures when I received the car as they tried to charge me for it when I returned the car. Scammers from all perspectives.
Andrzej Kupiec
PLI would not rcommend this company… I would not rcommend this company .they charge extra cost fuel ,cleaning etc. very expensive , does not answer for requests .No any staff in operating hours , contact with call center costed me a lot .
Ugur Aysel
GBYOUR CARD IS UNDERDANGER! YOUR CARD IS UNDERDANGER! FRAUD Company. They took 3000 AED from my car as deposit. They said for fines. + They took my credit card information without my knowledge. When i returned the car, they charged me besides this deposit 1211 Aed. Which suppose to taken from the deposit. I didnt even know they took my card information for new transaction. Dont ruin your holiday with AVIS!! Me and my family’s holiday ruined because of them. I already informed dubai police regarding money fraud.
Andreas Karrer
FRAvis UAE: total disaster pick -up: dirty car; no child seat available despite confirmed/booked drop-off: tried to over charge; AUH no signs to guide to parking lot; credit card block not released after number of weeks
Juergen
ATCAREFUL! FRAUD!!! DO NOT RENT FROM AVIS UAE DO NOT RENT HERE, YOU WILL BE RIPPED OFF. I WAS DEFRAUDED FOR THE ENTIRE PRE AUTHORIZED AMOUNT ON MY CREDIT CARD FOR AN ALLEGED TRAFFIC FINE. WITHOUT A SHRED OF PROOF JUST A MADE UP PDF BUT EXACTLY FOR THE REMAINING "OPEN" AMOUNT = DIFFERENCE BETWEEN CORRECT RENTAL CHARGES AND "DEPOSIT" AS PREAUTHORIZED ON MY DINERS CLUB CREDIT CARD. ATTENTION: DINERS CLUB WILL NOT HELP YOU AT ALL.