Too bad too often Terrible experience renting a car in Avis Dubai, on several occasions. Was denied a car yesterday, told at the counter that I cannot use a valid driving license if my current residency is in a different country. On a previous occasion, had to wait hours for them to bring my car although it was pre-booked well in advance. I think its a UAE-Avis thing, better avoid them there. The service is great in many other locations. Istanbul airport branch is really good, for example.

Prepare to be disappointed! Do you enjoy the thrill of being provided a car that hasn't been checked over for faults and issues. Ever wanted to pay top dollar rental prices for a car that still has coffee stains and snot rags from the previous customer? Do you feel good customer service is a waste of time? Then Avis is the rental car company for you! Never have I been so disappointed in myself to assume that such a big name in the rental car market would provide exceptional service across the world. It seems the one in Dubai makes up it's own rules and now I'm locked in for a year long contract with a company that just doesn't care to provide a good service or offer its customers safety and piece of mind.

LOOK LIKE SCAMMERS: LOOK LIKE SCAMMERS: Booked a car from Expedia, when i was the airport the rate increased 2 times for stupid reasons (with debit card is this cost)! therefore i took it (on date 10/8/22), they told me your deposit 2000 aed will be back in 45 working days, the days has gone, but no money back and no reply from them!

They do not deliver what they promise In December 2022 I responded to an ad promoting a one year lease on AUDI cars. AVIS UAE first said okay for a one-year lease on an AUDI A6, then two weeks later said they cannot honour the deal, and offered a two years lease, that I said I would accept if they could wave the penalty clause. They said they would move forward. It was 11 January 2023, and I've never heard from them anymore. So, they had me sign a contract, collected tons of documents and sensible data, did not respect the deal, and disappear. It is unconceivable that these business practices are tolerated.

Alot of bad reviews here Alot of bad reviews here, my experience was good with Avis. I rented the car for travel to Oman. No issues at all with booking, car delivery on time, great customer service. Pick up on time. Car was nice. All the necessary car documents for Oman travel where taken care of by the company in advance. Thanks to Mohammad Arab, Ashfaq and Rafiullah.