Juergen
ATCAREFUL! FRAUD!!! DO NOT RENT FROM AVIS UAE DO NOT RENT HERE, YOU WILL BE RIPPED OFF. I WAS DEFRAUDED FOR THE ENTIRE PRE AUTHORIZED AMOUNT ON MY CREDIT CARD FOR AN ALLEGED TRAFFIC FINE. WITHOUT A SHRED OF PROOF JUST A MADE UP PDF BUT EXACTLY FOR THE REMAINING "OPEN" AMOUNT = DIFFERENCE BETWEEN CORRECT RENTAL CHARGES AND "DEPOSIT" AS PREAUTHORIZED ON MY DINERS CLUB CREDIT CARD. ATTENTION: DINERS CLUB WILL NOT HELP YOU AT ALL.
T W
AEPrepare to be disappointed! Do you enjoy the thrill of being provided a car that hasn't been checked over for faults and issues. Ever wanted to pay top dollar rental prices for a car that still has coffee stains and snot rags from the previous customer? Do you feel good customer service is a waste of time? Then Avis is the rental car company for you! Never have I been so disappointed in myself to assume that such a big name in the rental car market would provide exceptional service across the world. It seems the one in Dubai makes up it's own rules and now I'm locked in for a year long contract with a company that just doesn't care to provide a good service or offer its customers safety and piece of mind.
Hussein Alt
AEAbsolutely horrendous experience Absolutely horrendous experience. After almost a two hour delay in receiving the car, I received it in a very bad state. Carpets were filthy! and full of stains. After returning it, I was charges with AED 36.60 for 1 Salik CROSSING!!! when I ask their call centre for a breakdown, they tell me they do not have the information!! AVOID THEM LIKE THE PLAGUE
Ahmad Qadri
DKBad customer service Bad customer service. It's been 5 months since I was in dubai. They promised me that refunding y deposit will take 4 weeks. It's been 5 months now, and still no deposit returned. No answer on email, no answer on whatsapp. Worst experience ever. I highly advice you all to stay away from them.
Mohammad Osman
NOAlot of bad reviews here Alot of bad reviews here, my experience was good with Avis. I rented the car for travel to Oman. No issues at all with booking, car delivery on time, great customer service. Pick up on time. Car was nice. All the necessary car documents for Oman travel where taken care of by the company in advance. Thanks to Mohammad Arab, Ashfaq and Rafiullah.