Jalal Nassar
DKWorst place to rent car Worst place to rent car. I had to pay 2000AED in deposit, no problems there, but when it came to the refund the told me i had to waite 45 days, also no problem. It took me almost 95 days to get the refund after talking to them multiple times. I did in the end receive back the refund but it was missing almost 300AED no explanation why just a cash register recipe that have been scanned and send as a picture. Dont rent from this place.
al
ITLOOK LIKE SCAMMERS: LOOK LIKE SCAMMERS: Booked a car from Expedia, when i was the airport the rate increased 2 times for stupid reasons (with debit card is this cost)! therefore i took it (on date 10/8/22), they told me your deposit 2000 aed will be back in 45 working days, the days has gone, but no money back and no reply from them!
Zamid
AEToo bad too often Terrible experience renting a car in Avis Dubai, on several occasions. Was denied a car yesterday, told at the counter that I cannot use a valid driving license if my current residency is in a different country. On a previous occasion, had to wait hours for them to bring my car although it was pre-booked well in advance. I think its a UAE-Avis thing, better avoid them there. The service is great in many other locations. Istanbul airport branch is really good, for example.
Juergen
ATCAREFUL! FRAUD!!! DO NOT RENT FROM AVIS UAE DO NOT RENT HERE, YOU WILL BE RIPPED OFF. I WAS DEFRAUDED FOR THE ENTIRE PRE AUTHORIZED AMOUNT ON MY CREDIT CARD FOR AN ALLEGED TRAFFIC FINE. WITHOUT A SHRED OF PROOF JUST A MADE UP PDF BUT EXACTLY FOR THE REMAINING "OPEN" AMOUNT = DIFFERENCE BETWEEN CORRECT RENTAL CHARGES AND "DEPOSIT" AS PREAUTHORIZED ON MY DINERS CLUB CREDIT CARD. ATTENTION: DINERS CLUB WILL NOT HELP YOU AT ALL.
Eiad Sam
NLThey charged me double Rented a car from them, paid the cost of child seat upon picking the car. After returning the car my credit card was charged with no explanation what so ever. Sent several emails to get a replay that the amount is for child seat and a road toll. 5 days later again my card was charged the same amount as the road toll. So basically they let me pay twice, at least till today, still waiting for an adequate reply from their side.