Totall SCAMMERS Totall SCAMMERS ! THEY Took deposit and they Dont Return Back ! In rental Agreement its written clearly car can be renewed within 30 days. after using it 11 days, they said you cant Renew it, and A NEW 5000 DIRHAMS Deposit must be taken AGAIN !! STAY AWAY, TOTALL DISASTER !

DON’T RENT CAR AVIS AND CARTRAWLER DON’T RENT CAR WITH AVIS AND CARTRAWLER Be careful, thoses companies are thieves. I booked a car with Avis with reservation number AE557578480 for 3 weeks in Dubai. I paid online with my debit card and of course the payment went through. When I got there, the Avis agent refused to rent the car for me because I needed a credit card. The majority of cards in France are debit. So I couldn't get the car and Cartrawler refuses to refund me 660€. THEY ARE THIEVES. I will post negative reviews alldays on all platforms to make them lose money and customers until they find a solution to refund me back.

They charged me double Rented a car from them, paid the cost of child seat upon picking the car. After returning the car my credit card was charged with no explanation what so ever. Sent several emails to get a replay that the amount is for child seat and a road toll. 5 days later again my card was charged the same amount as the road toll. So basically they let me pay twice, at least till today, still waiting for an adequate reply from their side.

They do not deliver what they promise In December 2022 I responded to an ad promoting a one year lease on AUDI cars. AVIS UAE first said okay for a one-year lease on an AUDI A6, then two weeks later said they cannot honour the deal, and offered a two years lease, that I said I would accept if they could wave the penalty clause. They said they would move forward. It was 11 January 2023, and I've never heard from them anymore. So, they had me sign a contract, collected tons of documents and sensible data, did not respect the deal, and disappear. It is unconceivable that these business practices are tolerated.

Absolutely horrendous experience Absolutely horrendous experience. After almost a two hour delay in receiving the car, I received it in a very bad state. Carpets were filthy! and full of stains. After returning it, I was charges with AED 36.60 for 1 Salik CROSSING!!! when I ask their call centre for a breakdown, they tell me they do not have the information!! AVOID THEM LIKE THE PLAGUE