Fast service and great price Fast service and great price, I had one minor snafu where they sent the wrong color helmet however Fred worked with me promptly to correct it, sending out a new helmet before I had even dropped off the incorrect with UPS. His communication and customer service was top notch.

Scamming Pieces of $h!& They took my money and never sent the helmet. I don't believe they are the business they claim to be. They are in the business of scamming people out of their money. Their phone number is not registered in the USA. Don't order from them.

Disappointed I have to say I have been extremely disappointed thus far. I'm not saying not to use these guys as I don't think that's fair to say to most businesses. But my experience has not been good. Particularly when I compare to Revzilla. I received a helmet I purchased. I was quite surprised at how long at took to get to me and I see others have had this problem. I've ordered from Revzilla and delivery was much quicker. Also, customer service has been non existent. I've called for two days, left messages. No one answers and noone gets back to you. I emailed as well with no response. You just HAVE to provide more prompt service if you want to keep customers. Lastly, the helmet didn't fit and I measured and went according to size guidelines. So I just want to exchange, but they want me to pay return shipping $15. Again, this is not my experience with other sites like Revzilla who have paid for the return. Overall quite disappointed. What would be nice is to see them look at this review and similar ones and correct the way business is conducted. I hope they do.

Outstanding Customer Service Ordered a new tinted visor for my helmet from these guys. They shipped fairly quickly, but the package tracker didn't update any movement for an entire business week, so I contacted their customer service and their guy Fred took care of me. Turned out USPS lost my package as soon as they received it, but they found it in a few days and shipping resumed. I received my order in a reasonable amount of time, but the packaging stated it was "received damaged". And well...it was very damaged. Scratches so bad it was utterly useless to use on a sunny day. So I contacted Fred again and told him the situation. He immediately dispatched a *FREE* replacement visor, as well as threw in a *FREE* T-shirt, putting them in suitable packaging this time (first one was in a bubble wrap envelope, not sure who thought that was a good idea with it being "international" shipping). Both just arrived today. The visor was in perfect condition this time, and the T-shirt is pretty cool. All in all, I'm very pleased with these guys, even with the headache I went through to get my visor.

DO NOT ORDER FROM THEM DO NOT ORDER FROM THEM! I ordered a Torc Helmet. It was like wearing a fish bowl. Odd shape. Really big on top. I returned it. It has been 8 days now since they have received it back, and they have yet to refund my money. They have not even replied to my emails. I even assume they are not really in California. I think they are in China or Japan, some wanna be company trying to be cool.