Delivery was not made in the week it…was the next week for no reason. Delivery was not made in the week it was scheduled. They left us waiting and never came. Leaving a 80 year old lady without a refrigerator. No calls nothing I started calling asking to talk to a manager, multiple calls on multiple different days. Nothing all ways In a meeting never a return call.. was scheduled for the next Wednesday, then reschedule for Thursday for no reason.. very unprofessional.. sad to know a company can operate this poorly and stay in business..

Installed dishwasher improperly; no service after Appliance Connection hired this company to deliver and install a dishwasher at my home. Charged $170 to install. Within an hour of installation, my kitchen faucet slowed to a trickle. Called Appliance Connection; they said to call AM Trucking. Called; no response. Filed a claim on line. Got an auto response that I must send a notarized claim by registered mail within seven days. Still no water. Back and forth with Appliance Connection and AM Trucking. Another auto response saying my claim must have been made within 3 days instead of 7. I finally hired a plumber to fix it. Terrible company.

"Totally Awesome Experience" My experience was so Awesome......I don't know where to start!! First of all...their timing was Perfect!!! The communication was Outstanding!! Josh & Kenny were so Amazing!!! They were so friendly & Very knowledgeable!! They worked together Beautifully!! They handled my order with tender loving care & I really appreciated that!!!! They went over everything with me and made sure I understood everything! They made sure that I was completely satisfied before they left. I would Highly recommend this team & AM Trucking!!! "They Go Above & Beyond" for Customer Satisfaction!

BEWARE! Do not use this company Unskilled installers wired dishwasher incorrectly. You plug it in, the breaker trips. You unplug it, the breaker resets. The installer throws up his hands and says it's an electrical issue. dishwasher is wildly out of level. He said that's how they are these days. Left a mess and left me with a new dishwasher that doesn't work.

I purchased $20,000 worth of appliances… I purchased $20,000 worth of appliances from a company three months ago. The appliances have been sitting in Am’s warehouse in Utah for a few months and are now supposed to be delivered. The appliance company apparently went out of business and AM is now refusing to delivery the appliances even though I already paid in full for them and they are my property. My biggest complaint is that I have tried more than 6 times to get the employee that answers the phone and emails me to put me in touch with a manager so I I can try to make some progress on getting my appliances. I have even offered to go to their center and pick the appliances up so they do not need to incur any more expense. The employee refuses to put me in touch with a manager. Hopefully management will read this and reach out so we can get this done the easy way rather than through a lawsuit. I have two AM order numbers - #41992836 and #41990817. Please feel free to call me at #4158672401 UPDATE - 4-5-24: I have been in contact with Robert from AM. He originally sounded like someone that was going to facilitate a quick resolution of the situation, especially after I volunteered to pay to have “my appliances” picked up from their SLC, Utah facility. After a few weeks, I think I was just getting the runaround and am no closer to getting my appliances. I am now advised that AM’s legal counsel has advised Robert not to release my appliances to me. I have asked to be put in touch with that legal counsel but apparently my request needs to be approved by someone before the information can be shared. Things seem to be going downhill and I reaffirm my thoughts about this company and its reliability. Will update further as soon as something new happens.