Communication was great from the… Communication was great from the company on day of delivery. Delivery was expected between 4:00-8:00 pm, received a text that driver was running later than the expected time frame. Was kept updated of progress Of driver. He called when 10 minutes away. Very polite, careful handling of package, kept safe distant, wore mask,. Bev G

I purchased $20,000 worth of appliances… I purchased $20,000 worth of appliances from a company three months ago. The appliances have been sitting in Am’s warehouse in Utah for a few months and are now supposed to be delivered. The appliance company apparently went out of business and AM is now refusing to delivery the appliances even though I already paid in full for them and they are my property. My biggest complaint is that I have tried more than 6 times to get the employee that answers the phone and emails me to put me in touch with a manager so I I can try to make some progress on getting my appliances. I have even offered to go to their center and pick the appliances up so they do not need to incur any more expense. The employee refuses to put me in touch with a manager. Hopefully management will read this and reach out so we can get this done the easy way rather than through a lawsuit. I have two AM order numbers - #41992836 and #41990817. Please feel free to call me at #4158672401 UPDATE - 4-5-24: I have been in contact with Robert from AM. He originally sounded like someone that was going to facilitate a quick resolution of the situation, especially after I volunteered to pay to have “my appliances” picked up from their SLC, Utah facility. After a few weeks, I think I was just getting the runaround and am no closer to getting my appliances. I am now advised that AM’s legal counsel has advised Robert not to release my appliances to me. I have asked to be put in touch with that legal counsel but apparently my request needs to be approved by someone before the information can be shared. Things seem to be going downhill and I reaffirm my thoughts about this company and its reliability. Will update further as soon as something new happens.

These people are criminals! I ordered a mattress and after it was weeks overdue these gangsters first said it was out for delivery, then they called and said when they were 10 minutes away that they had an emergency and couldn't deliver it, and finally told us several days later after numerous phone calls that it had been damaged ?? What actually happened was they stole it !! If I knew how to prosecute them I would!! DO NOT trust them!!!!!

Incompetent Incompetent, hard to reach, and failed at the most basic thing - to get your items to you in one piece. A small beverage fridge crawled its way across the US only to sit in a warehouse for a week and then be delivered with evidence that the box had been dropped. Sure enough, upon opening, the entire front glass door was shattered. Perhaps they should open a demolition business instead? I mean, play to your strengths, right? I hope my replacement fridge is sent by another carrier.

Left the fridge in my garage then never came back Left the fridge in my garage. Never came back to install after multiple calls and emails. You need to contact the vendor that used this disreputable delivery service and threaten them with a credit card chargeback to get on this company to come back and actually do the job they’re paid to do . Because they won’t respond to the recipient. Enough people need to complain to vendors who use them so they are blacklisted and go out of business