
Odessa
GBLeft the fridge in my garage then never came back Left the fridge in my garage. Never came back to install after multiple calls and emails. You need to contact the vendor that used this disreputable delivery service and threaten them with a credit card chargeback to get on this company to come back and actually do the job they’re paid to do . Because they won’t respond to the recipient. Enough people need to complain to vendors who use them so they are blacklisted and go out of business

DC
GBHorrible Horrible, do not order anything shipped via this company. Will make you wait forever and cancel scheduled deliveries (the day-of when you already took time off work, happened twice!) and then make you wait additional weeks with no explanation. Worst freight company I've ever dealt with.

Mark
GBI purchased $20,000 worth of appliances… I purchased $20,000 worth of appliances from a company three months ago. The appliances have been sitting in Am’s warehouse in Utah for a few months and are now supposed to be delivered. The appliance company apparently went out of business and AM is now refusing to delivery the appliances even though I already paid in full for them and they are my property. My biggest complaint is that I have tried more than 6 times to get the employee that answers the phone and emails me to put me in touch with a manager so I I can try to make some progress on getting my appliances. I have even offered to go to their center and pick the appliances up so they do not need to incur any more expense. The employee refuses to put me in touch with a manager. Hopefully management will read this and reach out so we can get this done the easy way rather than through a lawsuit. I have two AM order numbers - #41992836 and #41990817. Please feel free to call me at #4158672401 UPDATE - 4-5-24: I have been in contact with Robert from AM. He originally sounded like someone that was going to facilitate a quick resolution of the situation, especially after I volunteered to pay to have “my appliances” picked up from their SLC, Utah facility. After a few weeks, I think I was just getting the runaround and am no closer to getting my appliances. I am now advised that AM’s legal counsel has advised Robert not to release my appliances to me. I have asked to be put in touch with that legal counsel but apparently my request needs to be approved by someone before the information can be shared. Things seem to be going downhill and I reaffirm my thoughts about this company and its reliability. Will update further as soon as something new happens.

Tina Huston
GBGREAT JOB! I'm seeing that there are some negative reviews. They must be working very hard to change that around because they did a stellar job with my delivery. They were communicative, on time, did exactly what they said, and everything is working great. I couldn't be any happier because there are no issues. Thank you for a job well done, AM Home Delivery!

Cyberdude
GBThey keep delaying delivery They have had my item sitting in their terminal for the past 16 days, and WILL NOT give me a scheduled time for getting it delivered. Every time I call about this, I keep being told they are working out delivery routes and will be called back the next day with a delivery date -- yet, they NEVER call back. DO NOT USE THIS COMPANY FOR ANYTHING!