Within minutes you know Within minutes you know this man knows this business. The vast amount of genuine knowledge and experience oozes from the telephone. I’ve never experienced a phone call quite like I did today. I guarantee you will agree with this review. I’m making absolutely no personal gain by writing this except doing a good deed to others who may be in a dire situation like myself. Thank you Justin.

my experience Like others have stated before getting my money, they were attentive. After getting their payment, their attentiveness left a lot to be desired. To be fair, an employee was ill, but I took that into account when waiting for responses and writing this review. I am an understanding person and was told I was "on the radar" when weeks were going by with no communication. I got not a single dollar from the insurance company. Complete denial after what I consider extremely poor communication with Petty details. At one point, having politely asked to get some responses within a week, I was told they couldn't "magically" make things happen. I'll leave it up to the reader to take my attempt at fairness into account. Definitely ok at initial purchase of the service , but if follow-up is needed or important to you, I'd look elsewhere. It isn't their fault I got a complete denial, but they were less than stellar even when considering allowing for a sick employee once the going got tough.

Fantastic Company This company is amazing! They explained the whole process of filing a diminished value claim, told us the expectations and how they could and would help through the whole process. And, they followed through with understanding, professionalism and expertise. We were paid the entire amount we requested from the appraisal that Justin Petty did for us. Petty Details is invaluable if you have a 3rd party auto or RV claim.

Honest,helpful,expert help handling my… Honest,helpful,expert help handling my total loss. Answered all questions and gave advice to invoke appraisal clause to get insurance carrier to negotiate in good faith. They keep you informed and updated during the whole process. Would highly recommend their services and would use them again and again. Thanks for all the help.

Look no further for DV claim! I was really impressed with Justin Petty's expertise in the laws around diminished value in California and he showed willingness to help every step of the way. I highly recommend Petty Details for any DV claim in California.