Our Experience with Henry Logistics Madison is always so wonderful to work with. In fact, she's the main reason we starting using Henry Logistics more regularly. She handles anything we throw at her promptly and professionally.

Great service Great service, trucks here on time when expected. Communication was very good. YRC sales rep (Carl Bowen) was outstanding in helping me arrange everything.

It is my understanding that the driver… It is my understanding that the driver contacted the delivery location 15 minutes before arrival, instead of calling after he was loaded to give them at least an hour to get help to unload. The driver had to help unload so we are being billed an extra $350. If they would have given him better notice he would have had more time to get more help & the extra charge could've been avoided. Other than that the product was handled perfectly no damage & you were able to get it off our dock & delivered in a reasonable amount of time w/ no delays

Communication was a little sketchy at… Communication was a little sketchy at first because of a third party and having to coordinate the pick up after crossing the Mexican border. In the end the shipment was picked up on time and actually delivered ahead of schedule! I was impressed! To my knowledge there was no damage. I worked with Matt Todd throughout the whole sales process. He did a great job guiding me through the process and was easy to work with. Leland Hucke took it from there and followed through with the scheduled pick up. Thank You, Tom Acquilano

Customer service Customer Service is awful! I never know what rep is assigned to the load, when something goes wrong I get passed around from person to person. Drivers show up and never have any pickup numbers or reference numbers even though when we book a shipment we send a complete BOL.