We are in the process of moving our… We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided. It worked out in the end as the driver worked with us around our schedule

Our Experience with Henry Logistics Madison is always so wonderful to work with. In fact, she's the main reason we starting using Henry Logistics more regularly. She handles anything we throw at her promptly and professionally.

Customer service handled the process of… Great experience. Customer service handled the process of arranging the shipment very well. Tom did a great job working with me to line up the details for the pickup and delivery. Delivery arrived very promptly, and the driver they sourced was squared away and very helpful as well. Great Job.

Customer service Customer Service is awful! I never know what rep is assigned to the load, when something goes wrong I get passed around from person to person. Drivers show up and never have any pickup numbers or reference numbers even though when we book a shipment we send a complete BOL.

It is my understanding that the driver… It is my understanding that the driver contacted the delivery location 15 minutes before arrival, instead of calling after he was loaded to give them at least an hour to get help to unload. The driver had to help unload so we are being billed an extra $350. If they would have given him better notice he would have had more time to get more help & the extra charge could've been avoided. Other than that the product was handled perfectly no damage & you were able to get it off our dock & delivered in a reasonable amount of time w/ no delays