We love our Laguna and Catalina Beach Cruisers I bought 2 e-bikes from Journey Bikes and because of the corona pandemic the shipment was delayed. Journey Bikes did a excellent job keeping me in the loop until my bikes arrived. Upon receipt of the bikes, a few issues surfaced during the assembly of the bikes. They immediately jumped on my concerns and worked with the manufacturer to send me replacement parts. Again, they kept me posted and were involved every step of the way. The blue Laguna and pink Catalina beach cruisers I bought are beautiful and are very, very well made. Journey Bikes stands behind their product and I highly recommend them for your purchase of a e-bike.

Random cancellation with no follow up I ordered a bike and about a week later got an email stating my order had been cancelled due to "staff error". Nothing else, no other communication, and no opportunity to correct it with a new order. It was highly suspicious for a business that could profit so highly from each order, so I'll be ordering somewhere else.

I absolutely love my bike I absolutely love my bike. It came in pristine condition not a blemish on it. It rides like a dream and is very easy to operate. I am a 72 year old woman who still enjoys biking and with the electric assist it makes my ride so much more enjoyable. Also I assembled the bike myself with the help of youtube tutorials. Best purchase I have made and Journey bikes was so helpful.

I just canceled my order after many… I just canceled my order after many delays and excuses about shipping delays and etc. I waited 3 months with very little commission from Journey Bikes most me requesting updates. Very unsatisfied and do not recommend this company for any services.

We have purchased several E-bikes over… We have purchased several E-bikes over this last year. We have had issues with every company we have purchased from except journey Bikes. I absolutely love my bike. I have Spine issues and the X-Treme Sedona 48V 500W Step Through Mountain E-Bike has proved to give me a smoother ride. Although I don’t do a lot of off road riding in rough terrain.