Still no bike/no information The purchase went smoothly. I preordered my bike and was told I would have an update. However I haven’t received any update and I’m becoming quite concerned as I have paid for my bike in advance. They said it would be available in April however it’s April 15th and still no idea if and when I will receive my bike. I put off writing this review hoping I would have my bike and more to review; however this is all I can say. Communication is key to happy clients.

We have purchased several E-bikes over… We have purchased several E-bikes over this last year. We have had issues with every company we have purchased from except journey Bikes. I absolutely love my bike. I have Spine issues and the X-Treme Sedona 48V 500W Step Through Mountain E-Bike has proved to give me a smoother ride. Although I don’t do a lot of off road riding in rough terrain.

Loves the ebike! My wife and I started riding together several months ago, then during a trip back home with a strong headwind, she proclaimed she was done. After getting her new ebike, she's in love with riding and can't believe how much fun it is. Thank you Journey Bikes!

Journey bikes was great all around but…e Journey bikes was great all around but one of the suppliers bikes is not while journey bikes had great customer service there supplier evokes did not. Ordered 2 bikes for 2000.00 dollars and both had several spots of paint damage for which they send a small bottle of touch up paint, this is fine if it’s a spot but both fenders were badly scratched do to poor and careless packaging. 1 rim had two colors of paint damage and only received to paint for one color but even that wasn’t going to fix the paint would have been horrible looking. Fact is 2000.00 for a couple bikes and they couldn’t handle it properly.

We love our Laguna and Catalina Beach Cruisers I bought 2 e-bikes from Journey Bikes and because of the corona pandemic the shipment was delayed. Journey Bikes did a excellent job keeping me in the loop until my bikes arrived. Upon receipt of the bikes, a few issues surfaced during the assembly of the bikes. They immediately jumped on my concerns and worked with the manufacturer to send me replacement parts. Again, they kept me posted and were involved every step of the way. The blue Laguna and pink Catalina beach cruisers I bought are beautiful and are very, very well made. Journey Bikes stands behind their product and I highly recommend them for your purchase of a e-bike.