What a bunch of cowards What a bunch of cowards! They advertise a sale of their bikes but fail to say that the company is pulling out of Europe altogether. The email addresses no longer work and the website has been closed - and to Hell with their customers. American commerce at its very worst.

My Rad experience Pro's:- Really fast shipping, received my Radrunner in 4 or 5 days since placing the order for my Radrunner 1 Overall, really good products and 1st rate customer service and back up. I also bought loads of upgrade packages, which is also very useful and excellent value too. Effectively, transforming my Rad 1 to a Rad2. I still need help with fitting the fender's though. I wish now though I'd ordered a Radrunner Plus. Any chance of an exchange?

Brilliant customer service. The bike, I love it yet I know this is down to taste and circumstances - the customer service though... absolutely fantastic. Response times, explanations, actions taken, advice given. On all the metrics, the customer service levels were top tier. I am a complainer when things go wrong but at the same time, I am a praiser when things go right. Rad have been brilliant. Proud owner of a Roadrunner 2.

Very happy 100 miles in Having not cycled for thirty years +, i bought the Radrunner+ to ditch the car for short daily round trip journeys (mostly with child on back) of up to 10 miles, weather permitting. I’m using the bike most days, and actually look forward to the journey. I think the real test of both frequency of use and build quality will come after the winter had passed but first impressions are very positive. My only critique would be some grease should be supplied with the bike. Assembly was also pretty straightforward for a novice like me.

RAD RHINO ELECTRIC BIKE Bought a rad rhino electric bike .these bikes are big with 4 inch wheels had to cut mine out of packaging. I was a bit awkward in assembling it as never dealt with disc brakes before so I initially put front wheel on wrong but soon got hang of it.had a problem with headlight but pim in support soon sorted it out.this bike is awesome never rode anything like it and love the fat tyres the motor is strong and responsive it's a great bike