Glad to be Rad The bike is very robust and easy to assemble. The upright riding position and step through frame makes it confidence inspiring, comfortable and stable to ride and with the possible low saddle position, easy to get on and off of. You wouldn't want to carry it far but the walk mode works well, so you don't have to. It's no mountain goat but perfect for urban roads and at home on park or trail paths. Very good value but it doesn't look or feel like a budget product. Delivery and customer contact, all you would expect. Happy I bought it.

Order of Rad Runner 2 Order of Rad 2 delivered 2 hours before I received the email saying it was due. Very heavy box, 2 people needed to get it into the house. Unpacked and cut off all the plastic ties (disappointed at the amount of packaging) Then read first page of manual where it says bike must be put together by a qualified bike mechanic. I think this should be made clear when you buy as I didn’t notice this. Can’t comment therefore on Rad riding experience but I hope it’ll be amazing and that all the above niggles will be forgotten. 🚴

My Rad experience Pro's:- Really fast shipping, received my Radrunner in 4 or 5 days since placing the order for my Radrunner 1 Overall, really good products and 1st rate customer service and back up. I also bought loads of upgrade packages, which is also very useful and excellent value too. Effectively, transforming my Rad 1 to a Rad2. I still need help with fitting the fender's though. I wish now though I'd ordered a Radrunner Plus. Any chance of an exchange?

dreadful customer service the bike is ok (heavy and difficult to turn, but so much cheaper than the competition you can overlook that) but the customer services is AWFUL. you either get 0 responses for 2 weeks or 4 different agents all email you on the same day. responses are inadequate and every time you email you open a brand new ticket and have to go through the entire rigmarole with a brand new person. i've been waiting for an accessories refund for 3 months. i would say - avoid.

RAD RHINO ELECTRIC BIKE Bought a rad rhino electric bike .these bikes are big with 4 inch wheels had to cut mine out of packaging. I was a bit awkward in assembling it as never dealt with disc brakes before so I initially put front wheel on wrong but soon got hang of it.had a problem with headlight but pim in support soon sorted it out.this bike is awesome never rode anything like it and love the fat tyres the motor is strong and responsive it's a great bike