lee-ming
GBI just wanted to give a shoutout to… I just wanted to give a shoutout to this eBike company because I'm absolutely loving my eBike from them! It's made my outdoor rides a whole lot more fun and effortless, especially when tackling those uphill routes. The battery life is pretty impressive too, and it's got a super comfy ride. Overall, it's been a great addition to my adventures! 🚴♂️
Michael Wilson
CAI have the Brawn and I absolutely love… I have the Brawn and I absolutely love it! I have put over 700km on the bike and there are no issues. One of the main reasons I went with the Brawn over other E-bikes is the dropper seat post. This is an absolute game changer which most e-bikes do not have sadly. Being able to change seat height on the go is a crucial feature. Riding at your normal height and then dropping it right down to comfortably sit at stop lights, or going down hill off road. This is so important and makes a massive difference in the riding experience. HeyBike made such a good decision to include this!
Mike E
GBQuick response to my issue… Received broken throttle replacement within a week. Ruby kept me up to date. Great service and much appreciated!
Sally Lanario
GBIf I could give no stars I would If I could give no stars I would. Things may be different in the States but here in uk customer service is dreadful ! We bought 2 e bikes from them 1 is unusable! Awaiting collection & replacement . No phone call or email re day /time . They know we need replacement by 15th for our holiday but do not answer emails or messages the phone goes straight to answerphone & they do not return calls . The next step will be trading standards . To say we are annoyed is an understatement
Rudy Agudelo
GBSolid Bike. Recommend Solid, versatile bike. Great reviews (written and Youtube). Delivery had some hiccups but customer service was exceptional (Ruby). I use the bike as a commuter and it handles great. Is great for tall people. Folds away neatly though it is heavy at 70lbs. Extremely intuitive, practical and user friendly. Handles steep hills well with light pedal assist (not breaking a sweat) or without at low speed.