Customer service was great Customer service was great. Bike was shipped with the wrong seat post. Was not a big deal but they are shipping me the correct seat post. Customer service via email was up there with top tier e-bike companies. Replying was fast and the solution was immediate. I’m glad I checked out HeyBike. Thank you.

My Brawn arrived zoom! My Brawn arrived. So excited now because I turned it on and Zooom! Stupid piece of sh!t gives me Err 30 no comm Rx. Hell yeah! It is broken! So fun spending the next 2 months with "customer support". 2 controllers, 2 displays later NOTHING! I BASICALLY REBULIT THE BIKE TWICE. Returned it at their expense via Amazon. NEVER NEVER NEVER NEVER NEVER EVER BUY HEYBIKE!!! No Quality Control

Todd in customer service is awesome he is the best at customer service A company is only as good if it has good products ,customers service heybike is extremely well built, Todd in customer service is awesome he knows how important customers service is. I highly recommend heybike. Top notch company

I just wanted to give a shoutout to… I just wanted to give a shoutout to this eBike company because I'm absolutely loving my eBike from them! It's made my outdoor rides a whole lot more fun and effortless, especially when tackling those uphill routes. The battery life is pretty impressive too, and it's got a super comfy ride. Overall, it's been a great addition to my adventures! 🚴‍♂️

Order Ranger s from Amazon on 27 March… Order Ranger s from Amazon on 27 March bike was supposed to be delivered 3 to 5 April on 7 April contacted Heybike about order. They stated that the bike was out of stock and wouldn't be shipped till the 24th of April. So be trying to get answers where bike is and will it be shipped. Send customer service email everyday now for 4 days with all email from them about bike. Don't waste your money order from different company.