Craig Crowl
GBWorst customer service ever Worst customer service ever. Ordered 2 rims and realized they were not going to fit correct. Emailed within 24 hours to switch order. No response. Tried to cancel with no response. Contacted them 8+ times and never got a response. Rims were shipped 1 month later and they refuse to return them. Actually, they refuse to even answer any email or phone call. Do not buy from this business.
Terrence
GBDamaged Battery delivered- unsecured packaging. Had a very expensive battery delivered last wk- it was not secure in a very weak/thin box, not secured at all, with just paper on the bottom. (No fragile sticker) So of course it was damaged. I have not been able to contact anyone from the company! Ive gotten one email response, asking for pics. No return shipping label, and unable to get anyone on the phone! I filed claims with 4WD and also UPS. No luck yet! Still waiting! Horrible!
Mason
GBHorrible Customer Service and… Horrible Customer Service and inaccurate information on their website. Ordered a Axle Shaft for my Dana 35c on my daily. Listed as the passenger side with the correct length and press in studs. Sent me the drivers side at the wrong length with screw in studs. Stuck using the shaft and my break drum doesn't fit over my brakes as i cannot afford to spend more money on another shaft that they screwed up in the first place.
John
GBThis outfit uses several names, all bad service This outfit uses several names. One employee said eleven different websites. 4WP.com is the clue. If you have problems, call sales. If customer service ever answers emails or phones it would only be beyond your patience. My parts are four weeks and holding. Cannot get answers. I finally called Rockhard direct and ordered there. I will deal with refunds later. I hope!
Anthony Marolla
GBExpert Advice and Caring Attitude! I had my 1st experience with 4WD. Ordered several items online to pick up at my local store in WPB, FL. As a first time Jeep owner i had many questions and concerns and they made me feel comfortable, took their time to answer all my questions and even when i screwed up my install, THEY called the manufacturer and got me replacement parts without question or hassle. I had them inspect my full suspension system and they provided HONEST feedback, gave me options and went over and above for me. KUDOS to ALL the FOLKS AT WPB 4WD store!!!!