Worst customer support to date and no honoring of warranty. I purchased a certified / warrantied transmission. Shortly after installation I got a check engine light of p0700 error which per mechanic is related to transmission cylinoid. I reported this back to the company in which they responded once via email to have the error code checked out which I gave in the initial warranty query. No response after initial response. Went to BBB which was not able to get further response. BBB posted 'Customer not satisfied with the business response; BBB did not find business made good faith effort to resolve complaint.”. Off to Dept. of ag, trade and consumer protection. This was a major mistake on my part, should have went with another company that is honorable. I am now into the transmission for 1575 plus now I have to pay out of pocket to fix the certified/warrantied transmission. Terrible experience.

Transmission came with bad solenoid. I ordered a transmission for my son's Chevy S-10 pickup for $800. It was delivered to my local Chevrolet dealer for installation (cost $1,200). After installation, there was a problem with a defective solenoid and I contacted "Quality" Used Transmissions about their warranty and they basically told me too bad , we can't help you. Cost me another $300 to fix the transmission. This company is crap. DO NOT ORDER ANYTHING FROM THEM.

I was relieved. My initial contact was good however I became concerned when I couldn't reconnect with sales due to a shift change. My credit card was already charged which made me nervous. My credit card company was able to make contact and I was able to talk directly to accounting. We received the motor within the time frame promised. The freight company was excellent. The motor was installed and runs beautifully !

i purchased a used tranny i purchased a used tranny, the wrong one was sent, iI communicated with the customer service individual named Scott who stated in an email that a different one which was being tested for my vehicle would be sent soon, in which I replied I no longer wanted a tranny sent but desired a refund....I continue to get the run around and no positive response regarding a refund.....I do not recommend doing business with this outfit

Save your money, don't buy from Quality Used Transmissions I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!