Worst customer support to date and no honoring of warranty. I purchased a certified / warrantied transmission. Shortly after installation I got a check engine light of p0700 error which per mechanic is related to transmission cylinoid. I reported this back to the company in which they responded once via email to have the error code checked out which I gave in the initial warranty query. No response after initial response. Went to BBB which was not able to get further response. BBB posted 'Customer not satisfied with the business response; BBB did not find business made good faith effort to resolve complaint.”. Off to Dept. of ag, trade and consumer protection. This was a major mistake on my part, should have went with another company that is honorable. I am now into the transmission for 1575 plus now I have to pay out of pocket to fix the certified/warrantied transmission. Terrible experience.

Transmission came with bad solenoid. I ordered a transmission for my son's Chevy S-10 pickup for $800. It was delivered to my local Chevrolet dealer for installation (cost $1,200). After installation, there was a problem with a defective solenoid and I contacted "Quality" Used Transmissions about their warranty and they basically told me too bad , we can't help you. Cost me another $300 to fix the transmission. This company is crap. DO NOT ORDER ANYTHING FROM THEM.

Save your money, don't buy from Quality Used Transmissions I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!

Nothing but trouble After dealing with them for over 2 months I finally received a refund. The transmission that was shipped to me did not work and was shifting really hard. I had several other people call for a price on a transmission and got the same story each and every time. They had just one left of what was needed and with about 62000 miles on it. When the transmission shop removed the oil pan it had a lot of metal and clutch plate material in it. Note: KEEP YOUR INSTALLATION REC, the Rec for Transmission Fluid and Filter. Without it they will not give a Refund. I will NEVER DO BUSINESS WITH THEM AGAIN !!!!

DO NOT BUY FROM THIS COMPANY Transmission was delivered, only after a few calls. Once installed, the transmission was defective. I’ve called and emailed the warranty department multiple times. Still no replacement transmission. STAY AWAY FROM THIS COMPANY!