I used GetOEMParts because their prices… I used GetOEMParts because their prices were better than the "other guys." Unfortunately, my order status is unknown and now, after some initial communication, they are silent on their end. I sent another message on their contact page that frankly I am not even expecting a reply to, but hey let's hope I am wrong. They are not a business I will be using again.

Marvin The first thing I don’t like about this fender is you cannot call and talk with anyone had I known that I would’ve never ordered from them. next, it takes some days before you can get your refund back on returns and you must pay shipping on any returns. So my word is I will never buy from this company again. They need better customer service. Other than chat!

This company is the worst. This company is the worst. They send me a broken intake for a 2011 crown vic Then I chat with someone who assured me I would get a email with information on a replacement part and I never received an email and now they won't answer any of my emails regarding this so I am stuck with a 500 dollar intake that is cracked and useless. They are horrible and I will be leaving reviews from all of my email addresses regarding this . Be warned Stay away from this company . You won't be able to contact customer service There's a reason they don't have a contact number

They duped me - Do NOT trust them! They duped me - like they do to many - into thinking they had an item in stock for immediate shipment. Then after paying, their automated email indicated there would be a delay. I immediately cancelled and ordered it elsewhere - but they refused to reply to multiple emails and website messages - and sent the part over 2 weeks later - after I'd already received and installed the part from reputable vendor. I'm disputing the charge with my credit card. DO NOT BELEIVE THEM WHEN THEY SAY AN ITEM IS IN STOCK.

This company has horrible customer… This company has horrible customer service! I’ve placed multiple emails about my transaction without response. Finally after several disconnected chats they say the part was not for my vehicle. Fitment charts say’s different.