Ordered a part and found out I didn't… Ordered a part and found out I didn't need it, sent an email to the support email and got no response. Tried to contact the live chat function on the website and after awhile of sitting in a queue at the same time I finally got someone after my item shipped. The guy was completely unprofessional and didn't want to cancel the order at all. Now I have to wait until it gets here and request a return.

They duped me - Do NOT trust them! They duped me - like they do to many - into thinking they had an item in stock for immediate shipment. Then after paying, their automated email indicated there would be a delay. I immediately cancelled and ordered it elsewhere - but they refused to reply to multiple emails and website messages - and sent the part over 2 weeks later - after I'd already received and installed the part from reputable vendor. I'm disputing the charge with my credit card. DO NOT BELEIVE THEM WHEN THEY SAY AN ITEM IS IN STOCK.

Worst customer service, late on everything. Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.

I Ordered 2 seat belts order # #385414… I Ordered 2 seat belts order # #385414 was ordered on 4/2 I have not received an update other than 10 minutes ago requesting info on my order. received e-mail stating order is currently pending. I will be filling complaint at end of day with my bank if I do not get a shipping date today MY PAYMENT WAS CERTAINLY NOT PENDING......

Worst company Worst company! One paid expedited shipping. Took over a week to ship. The had to return it and now fighting to get a refund. .do not deal with this company. Not able to call and talk .only chat ND email they don't respond to. Horrible company. Going on 3 weeks .