I love the store I love the store . But managers need to watch the camera. People are getting overcharged.watch the young guy. You'll see

Lifetime Warranty not honored I bought a steering rack in 2005 with a "Limited Lifetime Replacement" warranty. The rack failed in 2012 and they replaced it. It went bad again last summer and they refused to warranty it. I called the 800 customer service number and was told that the "lifetime warranty" now means they'll make ONE warranty exchange, EVER. That's not the way it was back in 2005. On my last car, the spark plug wires went bad every three years, and they replaced them every three years. I sued them in Small Claims Court and won. I photocopied the judge's decision and the check Advance Auto Parts sent for the full $326.99 plus the $10 court fee, so... don't bother flagging my review as false because I'll upload proof. Conclusion: Go ahead and use Advance Auto Parts if you like, just be aware that their new lifetime warranty only includes ONE exchange ever. PS: The other guys still exchange their lifetime warranty stuff an unlimited number of times, even on brake pads. I'm sorry I can't mention their business' name, because that's considered a "Promo", which is against the rules here, but ask around and you'll learn who they are.

Menos cero Menos cero. When I try to replace my battery for warranty. Counter sakes told me series number doesn't match .I'm still having warranty till 9-14-21. I tape my invoice inside battery location inside my acadia location. Now I went to O'reilly to buy another one and making sure all number shows on my invoice. Location Advance auto parts West county road Odessa Texas.

Trash company Trash company. Ordered $400 in parts that I find cheaper elsewhere. I requested to cancel my order 10 mins after placing it and wasn’t connected with a service rep till 30+ minutes after. When I tried to proceed with my cancellation the rep informed me it was past their 45 minute cancellation window. Terrible company policy if you don’t have the service to allow me to cancel in time. Will never buy from this poorly managed company again. Can’t wait for your stock to plummet

The Advance Auto Part warranty LIE Advance Auto Parts Limited Lifetime Warranties are a LIE. They only cover manufacture defects for the life of the part; a term that they have defined as 4 years or less. It is their position that all parts wear out from use and age. Their receipts fade out in days if left in your car and the database system at the corporate office scrubs customer history of anything older than 4 years old. Your local store retains records for 2 years until it is lost during System Upgrades. You only have a warranty is you can prove it in court