JORGE A. DOMINGUEZ
GBMenos cero Menos cero. When I try to replace my battery for warranty. Counter sakes told me series number doesn't match .I'm still having warranty till 9-14-21. I tape my invoice inside battery location inside my acadia location. Now I went to O'reilly to buy another one and making sure all number shows on my invoice. Location Advance auto parts West county road Odessa Texas.
VICKI WEIG
GBRochester kindness i stopped at advance auto parts in Rochester for a quart of oil and as i has just had a cast put on my hand,the kind and knowledgeable manager checked the level and put in my oil. in the rain. was so impressed and thankful that kind people still out there. thank you for your service.
Douglas Wakil
GBLifetime Warranty not honored I bought a steering rack in 2005 with a "Limited Lifetime Replacement" warranty. The rack failed in 2012 and they replaced it. It went bad again last summer and they refused to warranty it. I called the 800 customer service number and was told that the "lifetime warranty" now means they'll make ONE warranty exchange, EVER. That's not the way it was back in 2005. On my last car, the spark plug wires went bad every three years, and they replaced them every three years. I sued them in Small Claims Court and won. I photocopied the judge's decision and the check Advance Auto Parts sent for the full $326.99 plus the $10 court fee, so... don't bother flagging my review as false because I'll upload proof. Conclusion: Go ahead and use Advance Auto Parts if you like, just be aware that their new lifetime warranty only includes ONE exchange ever. PS: The other guys still exchange their lifetime warranty stuff an unlimited number of times, even on brake pads. I'm sorry I can't mention their business' name, because that's considered a "Promo", which is against the rules here, but ask around and you'll learn who they are.
JOE JENKINS
GBJust Stay away if you order online and… Just Stay away if you order online and need to do a return. They only return to original payment and will not give store credit even when you tell them the card does not exist anymore you bought this on due to being hacked. Now I have 50.00 in limbo somewhere but needed new headlights that were only 6 months old. What a joke!!!!!!!!
Karen Coffman
GBI love the employees at the Advance… I love the employees at the Advance Auto Parts on Nicholasville Rd- Lexington. Every time I go in they've been extremely helpful - whether sharing practical car tips or replacing windshield wipers, batteries, or just helping me find what I need. Today was no exception, Stacy, solved my car battery problem by installing shims to both of my terminals -for free! I know where to go when I need help or car parts! Great Job and thanks again so much!