Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!

Not a good experience I was told that I would be receiving equipment between 7-10 days as I write this it has been 26 days and have yet to receive it I tryied to contact 1-800 number and no one answered and got a. Call back next day saying that it will be delivered but just understand that Your company makes customers sign for blank contract stating that equipment has been received and when I did not receive equipment in promised time I was very concerned because contract had already been signed

order # 100007971 auto lift 15000 lb I order this lift on oct 10 2016, L can,t tell you how many times I have called and if they did answer gave onley we have no up dates , with on fact, it,s over 90 days now and they still say sorry no up date today , I have lost so much work , with no help , and money, lets talk about that,, ask for two payments of about 350.00 dollars up front, and 12 mo. for the rest I payed up front plus two payments and there is no lift! get lift before you start paying for it,,oh also emailing manager with no answer, do not buy anything from them, I will never use this company , did get one call last week give a call and we will fix this ,, I did , got a voice mail , no returns

Well worth the money Very solid lift, it has every safety feature you need and the arms have a very low profile, which is great for all of the custom cars on the road these days. It comes with pads for the arms and spacers for lifting trucks and suvs. It is a little slow coming down, but that's literally the only "con" there is. I plan on purchasing another one, along with wheel and tire machines, next month!

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE