Easy, Fast, and Friendly. My only issue with the company is some of their policies regarding Co-Signers. I was confused a few times about why my Co-Signers name was in the #1 position and mine was in the #2 position, my co-signer didn't really like that idea since we clearly comunicated with them that the tools belong to me, so this created some confusion and a few days of delayed e-mails. Still waiting to receive my tool order, and then I will be able to review products. Other than this I was very satisfied with Product options, Prices, and Features. -Erik M. Mosley CCC Student Automotive Technician

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE

One happy first time customer. I have worked on automobiles most of my life, but always for someone else garage. As i have gotten older and now work in a tire manufacturing plant I have decided to fulfill a dream to work on cars for myself. I had saved my money with intentions of finding a descent used lift of some sort. I discovered Auto Equipment Depot and found I could buy a new lift with warranty and even get easy financing for what i had found a used lift for. The sales associates are very courteous and helpful. I have already been referring people to AED. Thanks for the help.

Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!

My experience with my Sunco four post service/parking lift. The customer service at Auto Equipment Depot are awesome. They are freindly, product knowlegable, and eager to help. The tech support people are also great to work with. My only problem with this transaction was the instructions were general and vague at best. however I really lke the lift and would recommend it to anyone.