One happy first time customer. I have worked on automobiles most of my life, but always for someone else garage. As i have gotten older and now work in a tire manufacturing plant I have decided to fulfill a dream to work on cars for myself. I had saved my money with intentions of finding a descent used lift of some sort. I discovered Auto Equipment Depot and found I could buy a new lift with warranty and even get easy financing for what i had found a used lift for. The sales associates are very courteous and helpful. I have already been referring people to AED. Thanks for the help.

Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!

Delivery Issues I bought a combo tire machine and wheel machine. Was told 8 to 10 business days, with a 24 hr call before delivery. After the 10th business day, no calls - no anything! I had to call to get a tracking number and handle the delivery myself. All in all, this took almost 1 month to get. I sure hope the product is more reliable than the customer service.

Terrible Customer Service very poor quality Lift won't lift 7800 lbs rated for 11,000 lbs so far company won't make good for anything. I offered to even buy a better quality lift We'll We'll I guess putting the poor rating is the only thing to get me a response. I've tried calling the manufacturer they told me they would not help me or even speak about a warranty because this company never paid them for the product so if you can get me a response from the manufacturer by all means do it and call me don't respond back here

These guys are the best and so are their prices! I've used these guys for several orders and they always have the best prices and service. If you've ever dealt with some of the other "discount equipment" companies you know what I mean. I've read a few of the bad reviews and they always complain about financing or shipping: 2 things that Auto Equipment Depot doesn't control.