David Leshin
GBThese guys are the best and so are their prices! I've used these guys for several orders and they always have the best prices and service. If you've ever dealt with some of the other "discount equipment" companies you know what I mean. I've read a few of the bad reviews and they always complain about financing or shipping: 2 things that Auto Equipment Depot doesn't control.
Timothy Ames
GBWorst !!!! Please don't waste your time, placed order 11/16/16 , Lease company paid them 11/17/16 , it's now 1/28/17 and still don't have tire machine and wheel balancer that they said would be delivered in two weeks. They don't return phone calls or e-mails and when / if they answer the phone they put you on hold and then just kick it to voice mail in hopes you will go away. After more than 35 years in the automotive service business, by far the worst company I have ever dealt with. I have finally given up and am having the lease company (who have been very helpful) try and get their money back so I can get the equipment else where . Don' know if they are just INCOMPETENT or just thieves . MY recommendation is stay away!!!
alejandro hickman
GBNot a good experience I was told that I would be receiving equipment between 7-10 days as I write this it has been 26 days and have yet to receive it I tryied to contact 1-800 number and no one answered and got a. Call back next day saying that it will be delivered but just understand that Your company makes customers sign for blank contract stating that equipment has been received and when I did not receive equipment in promised time I was very concerned because contract had already been signed
Frank Caratelli
GBDelivery Issues I bought a combo tire machine and wheel machine. Was told 8 to 10 business days, with a 24 hr call before delivery. After the 10th business day, no calls - no anything! I had to call to get a tracking number and handle the delivery myself. All in all, this took almost 1 month to get. I sure hope the product is more reliable than the customer service.
Anthony
GBTerrible Customer Service very poor quality Lift won't lift 7800 lbs rated for 11,000 lbs so far company won't make good for anything. I offered to even buy a better quality lift We'll We'll I guess putting the poor rating is the only thing to get me a response. I've tried calling the manufacturer they told me they would not help me or even speak about a warranty because this company never paid them for the product so if you can get me a response from the manufacturer by all means do it and call me don't respond back here