Got to say Got to say, shipping from store to me was quick & appreciated but the wait time of shipping from warehouse to store was a joke. 1&1/2 weeks from order to home delivery, 3 calls in between to find out where part was? Appreciate the part but no more buisness from me,

Great Customer Service, in spite of a picking error. Ordered a D.O.T. German helmet, but received the wrong item. Customer service promptly sent out a return shipping envelope so we could correct the error.

Great team One of the two places on this earth that I trust to do my repair/maintenance work when I just can't find the time to do it myself. The other place is my garage. I also have used them for everything from apparel to impossible to find parts for my Harleys going on a few years now. They've always done right by me on any minor confusions, even when it was mine, and have excellent knowledgeable staff to pick up the horn and understands customer service. I recommend them emphatically.

K and G sells products they know are any good! I've been a customer of K and G for several years. Recently purchased a pair of jeans. Washed them and they shrank. Didn't have my receipt but I know previously you just gave the clerk your phone number and they could pull up your purchase. Went to the store in Mayfield Heights, Ohio and was told I could get a store credit because I washed the jeans. I requested to speak with the manager and he told me he knows the jeans shrink and that when you wash them you shouldn't dry them. The label inside the pants says to tumble dry low. So I didn't receive a refund or a store credit. I asked if he knows the pants shrink why are you still selling them. He just laughed. I called corporate and was told that's up to the manager of the store. So they don't care if a manger ruins their reputation.

authoirize.net called in an order and the authorization company were being asses. Tom helped me out, fighting the good fight with the agency. I prefer to talk to people, like Tom, when he ran my card, the agency didn't like that numbers were typed in instead of the card being swiped. they even mentioned how I don't have many social accounts associated with the card. Yes they do that, verify your credit card by your facebook and other account, well I'm not a teenager or full of myself so I don't have a facebook. Tom got me what I needed and a discount on my next purchase. F*** that CC authorization company though.