Don
GBVery expensive shipping Glad to find this dash panel insert and didn't mind the 12 dollar plus price, but I feel the 9 dollar shipping charge was excessive. They could have just put it in a stamped envelope and mailed it to me for less than a buck
BikerWiggz
GBK&G had back-order problems with UNIK Leather Ordered a UNIK Leathet vest and jacket....vest drop-shipped from UNIK and arrived in a few days...jacket on back order for over a month then put back on back order and I was told it could be 6 more weeks. Canceled and received refund...no issues.
Jost Lizbeth
GBGreat Customer Service My husband was going on a motorcycle rally, and the ignition switch on his '94 Softail decided to quit. Although I paid expedited freight charges for a stock item to be shipped, it took J&P Cycles almost 2 weeks to fulfill this order, when K and G Cycles shipped it in one (1) day to me, and my husband was able to take his '94 Heritage Classic on his bike trip!!! I would highly recommend buying from K and G Cycles!
Brian
GBK and G sells products they know are any good! I've been a customer of K and G for several years. Recently purchased a pair of jeans. Washed them and they shrank. Didn't have my receipt but I know previously you just gave the clerk your phone number and they could pull up your purchase. Went to the store in Mayfield Heights, Ohio and was told I could get a store credit because I washed the jeans. I requested to speak with the manager and he told me he knows the jeans shrink and that when you wash them you shouldn't dry them. The label inside the pants says to tumble dry low. So I didn't receive a refund or a store credit. I asked if he knows the pants shrink why are you still selling them. He just laughed. I called corporate and was told that's up to the manager of the store. So they don't care if a manger ruins their reputation.
Scott Blaydes
GBGreat experience Really glad I found K&G. Good pricing and accurate shipping estimate. Liked the selection and the amount of technical details you get to make sure you order the right part. Got my order and already installed the parts. Smiled the whole time on my first ride after install. Local Harley shop is going to hate me finding K&G.