Great Customer Service, in spite of a picking error. Ordered a D.O.T. German helmet, but received the wrong item. Customer service promptly sent out a return shipping envelope so we could correct the error.

Good experience overall Good experience overall. My only suggestion would be to better inform the customer of their order status. I placed an order that had to be partially filled from the manufacturer and wasn't going to ship from K&G for some time. I was not informed of this delay until I emailed and asked. This information should come automatically.

Very expensive shipping Glad to find this dash panel insert and didn't mind the 12 dollar plus price, but I feel the 9 dollar shipping charge was excessive. They could have just put it in a stamped envelope and mailed it to me for less than a buck

The bad and the good The women's vest I ordered was much smaller than expected and the men's vest was not processed on time. Having said that, once I contacted K&G, they fixed the problem and I received my merchandise very quickly. I will definitely purchase here again.

My experience was 100% excellent My experience was 100% excellent. I ordered a Shoei GT Air from K&G because they were cheaper than their competitors. The order was shipped out very quickly, shipping (free) was very fast as well, and the helmet arrived packed well without issues. I would do business again with them in a heartbeat for any motorcycle needs.