Great product, expensive shipping for such slow delivery. Product was as advertised, but I ordered another, much larger product the same day from another company and that shipping was half the price of this order, and the item was received within 4 days of ordering. This took 11 days to be delivered. Overall, I love the license plate frame, it's just the ordering/delivery process could be improved.

Great Customer Service My husband was going on a motorcycle rally, and the ignition switch on his '94 Softail decided to quit. Although I paid expedited freight charges for a stock item to be shipped, it took J&P Cycles almost 2 weeks to fulfill this order, when K and G Cycles shipped it in one (1) day to me, and my husband was able to take his '94 Heritage Classic on his bike trip!!! I would highly recommend buying from K and G Cycles!

Ordered a set of saddlebag/trunk liners … Ordered a set of saddlebag/trunk liners for my Honda Valkyrie Interstate based on the website's description. When they arrived the trunk bag was the wrong one and on the manufacture's packaging it showed which one should have been sent to fit the Valkyrie. When I contacted customer support they said the kit was discontinued and "According to the distributor the items I sent you do make up the kit. This kit is a generic kit that fits many models including Honda and Harley Davidson." The bag was obviously incorrect and the correct bag was listed as available on Amazon. When I informed them of this I was told "The least expensive and easiest way would be to purchase an HTL bag outright. I will give you free shipping on it. The alternative would be for you to send the bag back and pay for shipping of the replacement bag which is going to be $20.00 anyway. Your choice." So through no fault of my own I was told it would cost me additional money to get the correct merchandise. Well, my choice was to order the right bag from Amazon, where at least if I have to return an item it's paid for, plus I won't be dealing with K&G any more. Small businesses like this should be focused on exceptional customer service and gaining new customers - otherwise they'll be complaining the big guys are running them out of business.

Great experience Really glad I found K&G. Good pricing and accurate shipping estimate. Liked the selection and the amount of technical details you get to make sure you order the right part. Got my order and already installed the parts. Smiled the whole time on my first ride after install. Local Harley shop is going to hate me finding K&G.

authoirize.net called in an order and the authorization company were being asses. Tom helped me out, fighting the good fight with the agency. I prefer to talk to people, like Tom, when he ran my card, the agency didn't like that numbers were typed in instead of the card being swiped. they even mentioned how I don't have many social accounts associated with the card. Yes they do that, verify your credit card by your facebook and other account, well I'm not a teenager or full of myself so I don't have a facebook. Tom got me what I needed and a discount on my next purchase. F*** that CC authorization company though.