Driveway

150 N Bartlett St, 97501, Medford, United States
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3.75
Based on 20 Reviews

5

65.00%

4

5.00%

3

0.00%

2

0.00%

1

30.00%
About Driveway

Driveway is the only online car retailer that puts you in complete control of every aspect of car ownership. You get to shop directly from a nationwide inventory because we’re part of the Lithia network—one of the largest automotive retailers in North America and #145 on the Fortune 500™. It's never been easier to buy, sell, finance, or set up service for your car from the comfort of your own home.

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Charles Joanides
GB

I recently decided to consider buying a… I recently decided to consider buying a car online. At first, I was leery of the process, but I forced myself to be as open-minded as possible. I'm glad I did. The people I interfaced with were patient, answering all my concerns and questions. I never felt manipulated or forced to sit through a hard-sell process. In the end, I am very happy I chose Driveway. The car I selected exceeded my expectations, as did the price I paid. If you're interested in buying a car, I recommend you consider this option.

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Joseph Crisera
GB

I was skeptical using an online service… I was skeptical using an online service to sell my car . But I have to admit driveway was great , from a fare market price to the professionalism of there staff . I was dealing with Shannon which made me feel comfortable thru the whole process, she was great !!! Everyone I spoke to after that were great as well , so much so that I contacted Shannon that I will be selling them a second car . For anyone that is as skeptical like I was don’t be they are great to deal with and I would highly recommend them . JFC

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Valued Customer
GB

Terrible post-sale customer service Driveway did have the entire process pretty streamlined (although some of the reps were not very competent) but be careful because they will not disclose any of the less obvious issues a vehicle has and you will be stuck with repair costs. In my case, a $400 taillight was broken and filled with condensation (likely from the dealer detailing) and I didn't notice it until it quit working a week post sale. The customer service rep (Lidia) first indicated they would take care of replacing it, I just needed a quote, then a few days later told me they would not be covering it because the vehicle was 'advertised with this flaw' although no photos or walk throughs I was provided with pointed this out. After this message saying I was on my own, they will no longer respond to any inquiries I have... Right now it is just a $400 tail light but I am just blown away that after buying a $60k vehicle they could care less about customer satisfaction. I will never buy from Driveway again. Stick with a dealer where you can at least have some kind of relationship with the sales rep.

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T
GB

The contact and guidance throughout the… The contact and guidance throughout the experience was very reassuring. Each step if the purchase and delivery had a communicative specialist that walk us through the process. Car itself was represented fairly. End local delivery was somewhat out of Driveways hand and could have had better touch points. I have seen reviews on here about timeliness of title transfer. Too soon for me to comment on that and my thoughts on this is that states often don't work well between themselves. Fingers crossed on that. I live in a western state and encourage others to do diligence researching a vehicle but, I did save money even after shipping

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Elizabeth Siemen
GB

Driveway experience Richard and Tim were very knowledgeable and thorough. It was a pleasure to work with such a professional team.

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