
charlie penrow
GBPurchased a 2017 mercedes gls last… Purchased a 2017 mercedes gls last weekend got through paperwork to be told the vehicle would be delivered 18 to 20 days later.. "NO ONE HAS 18 TO 20 DAYS TO WAIT FOR A VEHICLE" ..left Thursday to go myself to utica ny to ford to get the vehicle. Upon arrival was met by ford dealer said my tags in the car was serviced ready to go.. took the 5 hour drive home .. arrived home that night at midnight. Friday morning come out for work and it's leaking oil and antifreeze.. I contacted them immediately and was told to take it to a place of my choosing.. I dropped it off at mercedes of Wilmington seeing it said on carfax was serviced at mercedes.. mercedes wrote up a ticket for 10,000$ in work and half of which is maryland state inspection stuff .. tires brakes oil leak from valve covers and serpentine belt with tensioner. Batteries and services. I was told that these are not there issue and the vehicle passed new York state inspection.. mind you it's still under there 7 days and I have no service sticker in the window for oil change. So far the driveway team has done ok but the ppl of ford are playing games..like a car u pay all this money for ..u shouldnt have to fix as well..if u purchase a vehicle and are paying the car should be at least ur state ready for inspection .. if the issue keep arising they will hear from my business attorney.

Lisa Hill
GBI recently purchased a vehicle through… I recently purchased a vehicle through this company and I love it. The process was very easy and fast. I had a few issues with delivery and Christina Mogford was one of the Customer Satisfaction Representatives that helped me and she went above and beyond to make sure that all of my issues were resolved. She was polite, kind, very knowledgeable as well as prompt . She returned phone calls and texts in a timely manner. I can definitely say she went above and beyond to help me and to me that is excellent customer service. I truly appreciate her.

Lee N Adams
GBThe people I have interacted with The people I have interacted with. We’ve purchased several cars in the past with Lithia and Driveway is part of the Lithia family. Weeda Rasul, our contract specialist was beyond fantastic. She was there at every step of the way and was always there for me.

Hangry Henry Hill
GBEasiest car purchase ever Easiest car purchase ever! The whole process was painless, from selecting a car to finance and onto delivery to my driveway. They had a team for each phase to assist along the way. A little patience goes a long way to making the process smooth, they even delivered way ahead of expected schedule.

Vince B
GBThis is my second post about my 2018… This is my second post about my 2018 Lincoln Navigator that I only had for a year now that had problems from the beginning and now the trans mission needs to be replaced, This Sarah had the nerve to email me about Driveway making my first payment when they had the truck for the first 60 days I had it. I will never do business with a company like this one again all they want to do is rob you of your hard earned money. I will be taking this truck back to where I picked it up and I will be getting a attorney. My suv only had 62900 miles on it when I bought it and now has 73400 on it now. I will be contacting BBB and a lawyer please don’t trust Driveway