Ty Kirby
GBGreat experience with Empire! I had to take my car in to Audi to have engine mounts replaced that were found to be failing during a routine service. They were covered under extended warranty I purchased, minus deductible, sales tax, and diagnostics. The process went smoothly and the Empire team was easy to work with.
Jose Rangel
GBI deal with Eric and he’s awesome I deal with Eric and he’s awesome. Always on top of everything, and doesn’t stop until the whole thing gets resolved. Very easy to talk to and understanding as well. Have multiple cars covered with them and it’s always been a pleasant result.
Hamzah Abushaban
GBHighly fraudulent stay away Highly fraudulent. I signed up in February. Stated we have 30 days to get a full refund. I called multiple times and even texted a guy named Erik or Jay. He will lie about his name. Never received a refund until the 30th day which they charged me again under a different company billing name called WALCO. Only after I called AGAIN I finally got the initial refund. But guess what I never got refunded the second charge made a month later under WALCO. I then get charged AGAIN in April. When calling to speak with Erik he lied and said his name was Jay like a coward. Then tried making up a whole story as to why it wasn’t cancelled. Then threatened me to not refund me because I left them a 1 star review. I have this call recorded on my phone. “You’ll have to fight for your money I’m not helping you out.” Childish business tactics. The best part is when I initially called back in February to cancel his exact words were “it’s only $137 if you want to cancel go ahead and cancel we aren’t concern about it.” Apparently they are. Stay far away from this company.
David Mckinnon
GB100% this is a SCAM 100% this is a SCAM. They took my money for months and refused my claim when it came time to pay up. They seemed sketchy from the start due to bad reviews and other claims of fraud! I found out the hard way how deceptive and useless they are.
Randa Amore
GBJames was great he was able to get my… James was great he was able to get my warranty fast and easily.